Agreement for Group Courses

Refund policy for group classes

-All refund request will apply only under this circumstance, with no exceptions: If after attending the first class of the course, for any reason you decide not to continue with the studies, we will gladly give you a FULL REFUND, if email notification of withdrawal is sent on the same day of the first class.
-Tuition is not transferable from one course to another. Being absent in class doesn't constitute withdrawal.
-If for some reason a course doesn’t start or has to be interrupted–same for personal instruction-, the only responsibility of Go Spanish Now is to return the money of the tuition for the sessions that have been paid and will not take place.

 

If I miss a class, can I make it up?

We are happy to offer you a make-up class, but we do it only if there is space available in a similar class to the one you are taking and within the period of your course. This is the only option to make up a class. There are no make-up classes after your course has ended.

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Spanish Immersion Program: No make-up days are possible.

Inclement weather: If we cancel a class or classes due to inclement weather, we’ll try to make it/them up, but we cannot guarantee it. Any cancellations will be posted on our homepage at www.gospanishnow.com

Please read “Covid waiver” under “General policies” at the bottom.

Agreement for Individual Sessions: Online and in-Person​​

Refund policy for Individual sessions

You may request a refund for any unused individual session as long as you do so within the (one) year of purchase. After one year of purchase, there is no refund possible.

If I miss a session, can I make it up?
Any session that is not canceled or rescheduled 24 hours prior to the agreed schedule, will be counted as a session given.
Canceled sessions should be made up within 14 days of the originally scheduled session. 

30 minutes free session

If you take the free 30 minutes online lesson, you don’t pay anything, no credit card number will be required, and you don’t make any commitment. Just 30 minutes of a great Spanish lesson to enjoy!

Please read “Covid waiver” under “General policies” at the bottom.

Agreement for Children and Adolescents: Group Courses - Individual Lessons - Summer Program

​Refund policy 

-All refund request will apply only under this circumstance, with no exceptions: If after attending the first class of the course, for any reason is decided not to continue with the studies, we will gladly give a FULL REFUND, if email notification of withdrawal is sent on the same day of the first class.​
-Tuition is not transferable from one month or season to another month or season.  Being absent in class does not constitute withdrawal.
-If for some reason a course or a summer camp week doesn’t start or has to be interrupted, the only responsibility of Go Spanish Now is to return the money of the tuition for the classes that have been paid for and will not take place. This can happen when there are not enough students in the course, either at the beginning or later.

If I miss a class, can I make it up?

Individual instruction: If your child can’t make it at the planned day and hour, we’ll try to help you make up the lesson as an exception only in the case that the student, the instructor and Go Spanish Now (all three) can arrange a new schedule for the session at the same week for which it was set up, and provided you inform us about your impediment at least one day before the class should have taken place. 
Group classes: We are happy to offer you a make-up class, but we can do it only if there is space available in a similar class to the one your child is taking and within the period of your course. This is the only option to make up a class. No classes can be made up after the course has ended.
Summer program: No make-up days are possible.

Inclement weather:  If we cancel a class or classes due to inclement weather, we’ll try to make it/them up, but we cannot guarantee it.

Authorizations and liabilities:

- I hereby grant permission for my child to attend Spanish classes at Go Spanish Now, Inc. I understand that I am responsible for my child’s insurance in case of an injury. Furthermore, I understand that although safety precautions will be observed, the owner of Go Spanish Now and/or its employees and/or its contractors are not responsible for any personal property loss by my child and/or for any injury sustained in the program and/or on Go Spanish Now’s grounds. 
- I hereby authorize any of the instructors and/or employees of Go Spanish Now to give consent for medical treatment to be administered to my child in case of a medical emergency.
- I hereby authorize Go Spanish Now to take my child/ren, to the park across the street as a break or as a part of the learning process. 
- I give permission for the staff of Go Spanish Now to apply sunscreen (that I will provide) on my child/children if we go to play outside. I give also GSN permission to apply mosquitos repellent in the case that we are going to the park.
- To the best of my knowledge, my child is not allergic to the sunscreen that I provide. I agree that Go Spanish Now, Inc. and its employees and/or teachers will not be liable for any damage or injury that my child may sustain as a result of applying sunscreen.
- I authorize Go Spanish Now to use my and my children’s name, voice, testimonial, photo and/or video in any type of promotional and/or internal material, press releases, and news stories about Go Spanish Now. I understand I can notify Go Spanish Now by email if this is unacceptable.​
- I authorize Go Spanish Now to provide to my child with any snack, food or drink that is common for the institution. 
If you do not agree with any of the authorizations in these terms and conditions, please send us an email to lessons@gospanishnow.com telling us with what you disagree with.

Please read “Covid waiver” under “General policies” at the bottom.

​General Policies

Covid waiver

I acknowledge the contagious nature of the Coronavirus/COVID-19 and that the CDC and many other public health authorities recommend practicing social distancing. I further acknowledge that Go Spanish Now has put in place preventative measures to reduce the spread of the Coronavirus/COVID-19. I further acknowledge that Go Spanish Now can not guarantee that I will not become infected with the Coronavirus/Covid-19. I understand that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Go Spanish Now employees, contractors or students. I voluntarily want to participate in a Spanish course with Go Spanish Now and acknowledge that I am increasing my risk to exposure to the Coronavirus/COVID-19. I hereby release and agree to hold Go Spanish Now harmless from, and waive on behalf of myself, my heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs, expenses and compensation for damage or loss to myself and/or property that may be caused by any act, or failure to act of Go Spanish Now, or that may otherwise arise in any way in connection with any services received from Go Spanish Now. I understand that this release discharges Go Spanish Now from any liability or claim that I, my heirs, or any personal representatives may have against Go Spanish Now with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, any services received from Go Spanish Now. This liability waiver and release extends to employees, contractors and students of Go Spanish

Privacy Policies

This privacy policy discloses the privacy practices for http://www.gospanishnow.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
  • See what data we have about you if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data. 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 301 530 1200 or via lessons@gospanishnow.com.

Registration

In order to use this website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.